Privacy Policy

Information We Collect

Information You Provide Directly

• Account Information: When you purchase a license, we collect your name, email address, and billing information.
• Support Communications: When you contact our support team, we collect the information you provide in your messages.
• Feedback: Any feedback, feature requests, or bug reports you submit through our contact forms or email.

Information Collected Automatically

• Website Analytics: We use privacy-focused analytics to understand how our website is used (page views, referring sites, general location).
• License Activation: When you activate your Savant license, we verify your license key and record the activation.
• Crash Reports: If Savant crashes, you can choose to send us crash reports to help us fix bugs. This is always optional.

Information We DO NOT Collect

• Your Conversations: We never see, store, or analyze your AI conversations. They stay on your computer as local files.
• Your API Keys: Your API keys for Claude, OpenAI, or other services are stored only in your system keychain, never on our servers.
• Your Projects and Agents: All your projects, agents, and custom configurations remain private on your device.
• Usage Tracking: We don't track what features you use, how often you use them, or what you create with Savant.

How We Use Your Information

We use the information we collect to:

• Provide Services: Process your license purchase, activate your software, and provide customer support.
• Improve Our Product: Analyze crash reports and feedback to fix bugs and improve Savant.
• Communicate: Send you important updates about your license, security notices, or respond to your support requests.
• Legal Compliance: Comply with applicable laws, legal processes, and regulatory requirements.

We do not:

• Sell your personal information to third parties
• Use your data for advertising or marketing to other companies
• Share your information except as described in this policy

Information Sharing and Disclosure

We may share your information in these limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business:

• Payment Processing: Stripe processes payments securely. They have access to your billing information only for payment processing.
• Email Communications: We use email service providers to send license keys and support responses.
• Analytics: We use privacy-focused analytics tools that don't track individual users.

Legal Requirements

We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.

Business Transfers

If Sisukas Ltd is acquired or merged with another company, your information may be transferred as part of that transaction.

Data Security

We implement appropriate security measures to protect your information:

• Encryption: All data transmission is encrypted using industry-standard TLS.
• Access Controls: Only authorized personnel have access to personal information, and only when necessary.
• Data Minimization: We collect and retain only the minimum data necessary to provide our services.
• Local Storage: Your sensitive data (conversations, API keys) never leaves your device.

Data Retention

• Account Information: We retain your account information for as long as your license is active, plus 7 years for business and tax purposes.
• Support Communications: We keep support tickets for 3 years to provide better ongoing support.
• Website Analytics: Aggregated, non-personal analytics data is retained for 2 years.
• Marketing Data: If you've opted into marketing communications, we retain this until you unsubscribe.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information (subject to legal retention requirements).
• Portability: Request a copy of your data in a portable format.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at privacy@usesavant.com.

International Users

Savant is operated by Sisukas Ltd, a company incorporated in the United Kingdom. If you're using Savant from outside the UK, please note that your information may be transferred to and processed in the UK and other countries where we operate.

Children's Privacy

Savant is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. When we do, we will:

• Post the updated policy on this page
• Update the "Last updated" date at the top
• Notify you of significant changes via email or in-app notification

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us: